TSS is not responsible for any decisions or actions taken by the Client with respect to your information (or by any third party with whom the Client may share your information). Please understand that Your information may be listed publicly on our Sites.
When we collect information from you, we may be doing so on our own behalf (in which case we will be considered a “controller” of your data).
This section describes the various kinds of information that TSS may collect and store when you interact with us through the Sites and/or Services.
“Personal Information” is any information collected on or through our Sites and/or Services that may be used to identify or personally contact you or another individual, or that relates to an identified person. Personal Information may include, but is not limited to, name, job title, company name, email address, mailing address, phone number, browser and device information (including IP Address), payment data and other identifying information you may provide to TSS.
You are not required to provide TSS with any Personal Information. However, certain TSS Services and Site functionalities may not be available to you unless some Personal Information is provided by you, or by a Client or Client administrator on your behalf.
TSS Services and Sites are only available to Clients that are not residents of the European Union. If you are a resident of the European Union and nevertheless use our Services and/or Sites, you do so at your own risk and acknowledge that TSS does not intend for its Services and Sites to be used by residents of the European Union.
Other (Non-Personal) Information
Non-Personal Information includes any information that is anonymized, aggregated or otherwise presented in a way that does not allow identification of a specific individual, or is not directly associated with a unique person.
If you visit one of our Sites and watch a video, subscribe to our blog, download content, or become a Client by purchasing a membership or becoming a participating game publisher, you will be asked to provide certain Personal Information, including your contact details. TSS only collects and processes information in order to provide our Services.
TSS only collects and processes information in order to effectively provide our Services. This may include names, addresses, phone numbers, email addresses, photos, and other contact and identifying information.
In connection with your use of the Site and/or Services, we may also request occasional information about your interests and preferences, to better provide communications, offers and content that are specifically tailored to your personal interests.
As is true of most websites, we gather certain information automatically when you visit our Sites, such as your computer type (MAC or Windows), mobile device type, language, internet browser, any web pages that referred you to our Site, and your Internet Protocol (IP) Address (which may be identified and logged automatically in our server log files whenever you visit the Websites or Platform). We may also store general usage and activity data, such as the date and duration of your visit, and your navigation of the Site. We use this information for reasons such as improving Site performance, analytics, and functionality, and monitoring the regions from which users access our Websites or Platform, in order to help us enhance the user experience and Site security.
Cookies, beacons, tags and scripts may also be used by TSS and our integration partners or analytics and service providers. These technologies are used in analyzing trends, administering the Sites, tracking users’ movements around the Platform and to gather demographic information about our userbase as a whole. We may receive reports based on the use of these technologies by our partners or providers on an individual as well as aggregated basis.
When you download or use a mobile app created by TSS, we collect app usage data, including which of our applications have been downloaded to your mobile device and when.
If, where applicable, you have requested or consented to location services in connection with your use of a mobile app, we may receive information about your location and your mobile device. We use this information to provide you with location-based Services and other personalized content based on your location. Most mobile devices enable you to shut off location-based services; please access your mobile device’s “Settings” for more information.
If you contact a TSS representative using our customer service email, or any one of our informational email mailboxes, we will store information such as the email address from which you sent the message, and use the information to reply to you.
In order to better provide you with marketing offers and additional services that are of interest or relevant to you, we obtain information from other sources, including public databases, marketing partners, social media platforms and other third parties.
TSS’s legal basis for collecting and using the types of Personal Information described above will depend on the nature of the Personal Information, and the context in which we are collecting it. When we collect, use, process or disclose your Personal Information, we will rely on one or more of the following legal grounds:
Performance of a contract (including any Client Agreement) – Where we need the Personal Information to perform our obligations under a Client Agreement or other binding contract.
Consent – Where we have received your consent to do so.
Legitimate Interests – Where it is in our legitimate business interests; for example, to improve our products and services.
Legal Requirement – If we are required to collect, use, process or disclose your Personal Information due to a legal or regulatory requirement, we may do so.
TSS may use your Personal Information:
To respond to your inquiries and fulfill your requests, and to provide you with customer support when you ask for it.
To send you updates, newsletters and other content that you have requested or subscribed to, as well as informational materials regarding our Services.
To personalize your experience on the Sites by offering content tailored to your preferences.
For our internal business purposes that include administering your access and use of any TSS Services, data analysis, securely identifying you when you log onto a Service, fraud monitoring and prevention, enhancing or modifying our Sites and Services, determining the effectiveness of our promotional campaigns, billing you for Services, and operating our business.
As necessary for us to comply with applicable law.
Information you provide to us may be combined, analyzed or processed in a manner that helps us predict and determine your interests and preferences, including what products and services may be of interest to you, and when you might be ready to take certain steps (such as ordering a particular Service), based in part on your behaviors on the Sites and interactions with TSS. This process is overseen by TSS staff, and no automated decisions are made that would result in legal effects or have a significant impact on you or any individual accessing the Sites or Services.
This section describes how TSS shares or transfers the Personal and Non-Personal Information it collects about you, as well as your ability to control how your information is shared with others.
Aggregated Data. TSS may share aggregated, non-personally identifying information, log data and usage statistics with third parties for purposes including demographic, industry and marketing analysis.
Subsidiaries and Affiliates. TSS may disclose Personal Information to its subsidiaries and affiliates for the purposes described in this Privacy Notice. Targeted Shopping Solutions, Inc. is the entity responsible for the management of Personal Information shared among TSS subsidiaries and affiliates.
Clients. If you are accessing any Site or Service as an administrator or authorized user of a Client, TSS is permitted to provide the Client with your information, including but not limited to your Personal Information, access information and usage data.
Third-Party Websites and External Links. Our Sites may contain links to websites (including social media sites) owned and operated by third parties. When you click on such links, you may leave our Website and be directed to the third parties’ websites. These websites may themselves collect Personal Information about you. If you submit information to any of those sites, your information is governed by their privacy policies, which may differ from those of TSS. TSS is not, and will not be, responsible for the privacy practices or security of any such websites, and we urge you to read their privacy policies carefully.
Our Blogs and Social Media Pages. You may disclose Personal Information during your participation in our Blogs or on Social Media Sites, including on message boards, in chats, and on any social media site on which you are able to post information and content. This Personal Information may appear in public ways, including through search engines or other publicly available platforms, and can be “crawled” or may be searchable by third parties. Please do not post any information that you do not want to be disclosed to the public.
Upon Your Consent. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to consent to TSS sharing this information.
TSS makes it a priority to safeguard the security and privacy of your Personal Information. TSS has implemented appropriate organizational, technical and administrative measures to protect your Personal Information from unauthorized access, disclosure, misuse, alteration or loss. The protective measures we use depend on the sensitivity of the information, and the ways in which we collect, process and store it.
These measures include security controls to prevent unauthorized access to our facilities and systems, strong authentication procedures and strict password protection protocols, utilizing encryption software for all financial and other sensitive Personal Information transmitted on or through our Sites, and conducting penetration tests. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it.
In the event of any security breaches, we will make legally required disclosures to you via email or by providing notice on one or more Sites, as applicable.
While we take reasonable steps to protect your Personal Information, please be aware that no method of Internet transmission or electronic storage guarantees complete protection or is 100% secure, and there is always some risk when you share your Personal Information online. TSS therefore cannot guarantee the absolute security of your Personal Information.
If you have any questions about security on our Sites, you can contact us at firstname.lastname@example.org.
Depending on your user type and location, we provide you with various ways to access, download and request deletion of your Personal Information.
If you are a registered user of any TSS Sites or Services (for example, an end user (gamer/member), or a Client employee who has been assigned an administrator account on the Platform), you can access, update, modify, correct or delete both Personal and Non-Personal Information by logging onto your user account and visiting your account settings.
Others may submit requests to access, update, correct or delete their Personal Information, to no longer receive communications, or to “opt-out” of certain Services, by contacting us directly at the TSS email and/or mailing address provided in the “Contact Information” section of this Policy.
Please be aware that we may need to retain certain Personal and Non-Personal Information for recordkeeping and archival purposes, or to complete any transactions that you initiated prior to requesting such change or deletion.
If you are a resident of the EU or Switzerland, you have the right to:
To request access to or copies of your Personal Information, a change to your Personal Information, deletion of your Personal Information, or to withdraw your consent to the collection, processing, and/or transfer of your personal information, contact email@example.com with specific instructions regarding your request. Once we have received notification that you withdraw your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
TSS will retain Personal Information we collect from our Clients, and process on behalf of a Client, for as long as necessary to provide our Services to the Client, and will maintain any such information controlled by a Client in accordance with the Client’s instructions, including any applicable Client Agreement terms, and as required by applicable law.
We will also retain and use Personal Information for a period of time required to comply with our legal, tax, audit or regulatory obligations, to resolve disputes, and to enforce our agreements.
The Websites, Platform and other TSS Sites and Services are not intended for children under thirteen (13) years of age. TSS does not market any products or services to children under thirteen (13) years of age or knowingly collect any Personal Information from children under thirteen (13) years of age. We believe that children should get their parent’s or legal guardian’s consent before providing any Personal Information online.
You have a variety of choices available to you when it comes to your Personal Information. In order to help you exercise those choices, we will inform you, at the time we collect your Personal Information, whether your provision of the information is required or optional, and what the results may be if you do not provide your Personal Information.
You can always choose not to provide information, even though that means you might not be able to access certain Services or take advantage of certain Site features offered by TSS.
You may have consented to receive certain communications marketing or advertising TSS Services and other products, in accordance with your marketing preferences. You can opt-out of receiving these marketing messages at any time by clicking on the “Unsubscribe” link at the bottom of any such message, or by contacting us at the email and/or mailing address provided in the “Contact Information” section of this Policy.
Clients may use our Services to send you emails and other electronic communications, if you are on their email subscription lists or have registered for one of their events. Although these messages are sent using our Services, we don’t determine the content or recipients of these messages. You should contact the Client directly, or click the “Unsubscribe” link provided in messages, if you no longer want to receive communications from that Client.
Even if you have opted to “Unsubscribe” from certain types of messages, please be aware that emails and other communications that respond to your specific requests for information, or are provided as part of the Services you are still receiving, will be sent to you. You should contact us directly if you no longer wish to receive these responsive or transaction-related communications; but please be aware that if you “opt out” of these types of communications, you may no longer receive important messages regarding events that you are organizing or attending, or critical notifications regarding your Services.
Also, please be aware that we are not responsible for the collection, use and disclosure policies (including privacy practices) of other companies, including but not limited to Facebook, Google, Instagram, Twitter, Apple or any other app developer, app store, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information that may be disclosed to such companies in connection with your use of our social media pages, TSS’s mobile applications, or other Sites or Services offered by TSS.
Where we are collecting, storing and processing information on our own behalf, as a data controller, we will not request any sensitive Personal Information such as your health history, race, religion, or sexual orientation. We request that you do not send us such sensitive Personal Information on or through the Sites, by email, or through any other means.
We employ appropriate physical, procedural and technological security measures, which are reasonably designed to help protect your personal information from unauthorized access or disclosure. TSS may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% failsafe. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or private communications will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. TSS is not responsible for the unauthorized use of your information nor for any lost, stolen, compromised passwords, or for any activity on your Account via unauthorized password activity.
Your privacy is important to us. If you have any questions or concerns about privacy at TSS, please contact us, and we will try to answer your question or resolve any issues for you.
You may contact us using the following information:
Targeted Shopping Solutions, Inc.
PO Box 631837
Highlands Ranch, CO 80163
Subject to applicable law, you also have the right to lodge a complaint with your local data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.
LAST UPDATED: August 25, 2022